25 Sep

Lcl Customer Service Representative Jobs Vacancy in Toll New Zealand Auckland City

Lcl Customer Service Representative
Toll New Zealand
Auckland City AUK
25 Sep, 2018 30+ days ago

Toll New Zealand Auckland City urgently required following position for Lcl Customer Service Representative. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Lcl Customer Service Representative Jobs Vacancy in Toll New Zealand Auckland City Jobs Details:

About the role

As a Customer Service Representative within our busy Freight Forwarding team at our Onehunga site in Auckland, your experience in customer service and administration will be essential in providing quality customer service outcomes for our customers.

You will work as part of our General Customer Service Team where your role will focus on inbound customer enquiries by phone and email. You will be responsible for keeping our customers informed as their freight travels through our network. You will also provide backup assistance to team members to cover leave.

Skills and Experience

  • Must have knowledge and experience of working in a Customer Service or similar customer facing environment
  • Customer centric
  • Great communication skills both written and verbal
  • Positive 'can do' attitude
  • Self-motivated to build and maintain strong relationships
  • Inspired by problem solving and being solution focused
  • Excellent time management skills
  • Positive work ethic
  • Experience with Microsoft Office products
  • Interest in Continuous Improvement

You will need the ability to think fast on your feet, multi task and find solutions outside the square. Experience in transport or freight industry is preferred and particular container movements advantageous.

If you enjoy building strong working relationships with your key customers that ensure a high level of customer service and you think you have the attributes to successfully succeed in this role, then please apply now!

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