Application Support Jobs Vacancy in Serviceiq Wellington Central
Serviceiq Wellington Central urgently required following position for Application Support. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Application Support Jobs Vacancy in Serviceiq Wellington Central Jobs Details:
Wellington CBD office
Provide 1st and 2nd level Application support
Champion our CRM system
About the role
In this role you will provide Business Systems related support to all staff, assist with the scoping of customisations to the core system, and further develop our in-house library of technical and user documentation. You will proactively assist with the identification of training and development opportunities for ServiceIQ staff around CRM and reporting/analysis tools and design and/or collate technical training for system super users. You will also assist with the needs analysis and design specifications for new systems and improvements to core business systems.
You will need to have:
- Proven experience (a minimum of 3 years) supporting enterprise class applications.
- Ability to learn new concepts quickly and thoroughly
- Excellent communication skills
- Ability to handle multiple tasks and shifting priorities
- A Bachelor's Degree in Business Systems or related field (or equivalent).
Experience with Microsoft Dynamics CRM is highly desirable, as is experience documenting system requirements and an understanding of cloud technology and cloud platforms such as MS Azure.
This role is based in our Wellington CBD office.
About Service IQ
ServiceIQ is the industry training organisation (ITO) for the aviation, hospitality, retail, travel, tourism and museums sectors. We're all about empowering and motivating people to provide great service. We work with our customers to develop the right resources, trainers, systems and procedures, and the right amount of in-depth training and follow-up to help them get ahead and stay on top.
Applications Close: 25 Jan 2018
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