18 Jan

Volunteer Recruitment And Services Ordinator Auckland Jobs Vacancy in Girlguiding New Zealand Christchurch

Volunteer Recruitment And Services Ordinator Auckland
Girlguiding New Zealand
Christchurch CAN
18 Jan, 2018 30+ days ago

Girlguiding New Zealand Christchurch urgently required following position for Volunteer Recruitment And Services Ordinator Auckland. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

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Volunteer Recruitment And Services Ordinator Auckland Jobs Vacancy in Girlguiding New Zealand Christchurch Jobs Details:

Volunteer Recruitment and Services Co-ordinator Auckland Office December 2017 1

Job Description

Volunteer Recruitment and Services Co-ordinator Auckland Office

Last review date: December 2017 GirlGuiding New Zealand – Nga Kohine Whakamahiri O Aotearoa GirlGuiding New Zealand has been the leading girls’ organisation in New Zealand since its establishment in 1908, when it led the world in being the first national organisation established specifically for girls and young women. From these visionary beginnings, GirlGuiding New Zealand remains a values based organisation which prepares girls for making the most of life ahead. Our aim is to help them develop skills, knowledge, values and a sense of adventure through an informal learning programme that’s designed to be relevant to the interests of today’s girls. We provide a fun, safe environment where girls are encouraged to be themselves, where they can discover their potential and where their ambition is nurtured. Guiding continues to focus on giving girls and young women the opportunity to enjoy a wide variety of social, recreational and community action experience that encourage them to help themselves and help others. As a member of the World Association of Girl Guides and Girl Scouts, GirlGuiding New Zealand is part of an influential global community. Our vision: All girls and young women in every community are inspired and empowered to turn their dreams into reality. Our mission: We enable girls and young women to reach their full potential and make a difference in the world. Our values:

• Valuing and empowering girls • Honesty and reliability • A culture of friendliness and ambitious fun • Connecting and working cooperatively with others and the community • Responsible and accountable behaviour • Respect and service to others • Wise use of resources • Accepting and providing challenges and learning from them

Volunteer Recruitment and Services Co-ordinator Auckland Office December 2017 2

• Caring for the environment • Cultural inclusiveness and understanding our global connections

Our strategic goals:

• Provide an empowering adventurous journey for girls and young women to grow and lead

• Maintain a relevant, values-based and self-sustaining organisation

• Empower girls and young women to be positive agents of changes in New Zealand and the world Organisational context:

• The job holder’s primary role is as a member of staff. They are responsible and accountable for the delivery of job specific responsibilities in line with their programme of work

• In fulfilling the role of a GirlGuiding New Zealand staff member, the job holder is accountable and responsible for delivering key performance indicators (KPIs) and participating in programmes of work for organisational development

• As a member of GirlGuiding New Zealand staff the job holder is a role model for attitudes and behaviours that support achieving GirlGuiding New Zealand vision and mission and are aligned to the organisation’s values and structure (the partnership model)

Purpose of the job:

• To deliver on GirlGuiding NZ’s strategic, national and operational objectives in relation to membership growth and retention

• Achievement of strategic, national and operational objectives for both girl and volunteer growth across GirlGuiding NZ Areas

• Recruitment service delivery across the Areas, primarily but not limited to, the relevant Area • Provision of support to assist with quality and retention of volunteers

Reporting structure:

Recruitment Manager

Volunteer Recruitment and Services Co-ordinator

No direct reports

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Important functional relationships:


GirlGuiding New Zealand is a nationwide membership based organisation which uses a partnership model to ensure the successful integration of the staff and member functions.

This position has key functional relationships with:


• Recruitment Manager and recruitment staff

• Volunteer Services Manager and volunteer services staff

• Communications Manager

• Girl Programme Manager and team

• Staff in office where role located

• Guiding Development Team

• Finance Team

• Administration Team

• All GirlGuiding NZ staff

• National, Regional and Local volunteers

• Parents/caregivers


• Potential girl members and adult volunteers

• Volunteering NZ and its regional offices

• Community organisations and NGOs

• Local bodies

• Schools and education providers

• Supporters



• Continually demonstrate enthusiasm for the organisation’s vision, mission and values; inspire others to achieve goals and assist colleagues towards high performance

• Be part of a successful team by maintaining a shared vision, sound decision making, open and honest communication, professional integrity, personal responsibility, a coordinated approach, continual improvement and robust processes


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• Proactively maintain and support the development of business processes.

• Prioritise and monitor workload.

• Provide advice to their manager in relation to work prioritisation and policy development and implementation

External relationship development and communication

• Develop and maintain effective relationships

• Communicate GirlGuiding New Zealand’s decisions and achievements

Team support

• Support the Recruitment and Guiding Development Teams and any functional and project teams that you are involved in to help them be successful

• Maintain effective relationships with staff and volunteer members

• Understand the wider environment in which GirlGuiding New Zealand operates

Health and safety

• Take responsibility for personal wellbeing in the workplace

• Compliance with health and safety policies and procedures to maintain a safe workplace

Job specific responsibilities:

Recruitment of Volunteers

• Undertake recruitment, primarily in Area A, with a primary focus on the recruitment of volunteers • Work effectively as a member of the recruitment team to ensure the timely processing of volunteer

enquiries and placement in units in accordance with organisational good practice guidelines • Work closely with the staff member who is primarily responsible for recruitment of girls to ensure

a seamless approach to recruitment of both girls and volunteers in Area A • In conjunction with staff and key volunteers, closely monitor membership numbers, trends,

waitlists and volunteer changes to ensure a proactive targeted approach to volunteer recruitment which will contribute to girl membership growth

• Contribute to trialling different approaches to volunteer recruitment, e.g. information sessions /group interviews/activities as agreed with Recruitment Manager

• Adapt volunteer recruitment processes within the limits of accepted practice to meet the needs of different ethnic and local groups

Recruitment of Girls

• Assist with the recruitment of girls to ensure timely placement in units during peak periods or staff absences

• In conjunction with other recruitment staff and local co-ordinators monitor girl waiting lists, finding effective solutions to meet volunteer demand to facilitate the placement of girls from waitlists

• Work with unit leaders, local co-ordinators and other recruitment staff on promoting the availability of places in units which have capacity

Volunteer Recruitment and Services Co-ordinator Auckland Office December 2017 5

Recruitment – General

• Identify and implement strategies to drive member growth in conjunction with Recruitment Manager, Communications Manager and other relevant staff and volunteers

• Enhance GirlGuiding NZ’s external profile and develop and strengthen external relationships across the Area in order to grow membership and extend GirlGuiding reach

• Maintain a working knowledge of local demographics and member trends and apply this to contribute to positive growth outcomes

• Undertake a planned approach to recruitment, the expansion of existing units and opening of new units in the relevant Area based on identified needs and opportunities

• Review outcomes of Area recruitment drives and targeted initiatives in conjunction with Recruitment Manager and other staff in order to maximise return on effort

• Identify untapped opportunities or blocks to membership growth in relevant Area and develop plans in conjunction with Recruitment Manager, key staff and key members to overcome these

• Identify and utilise external opportunities and events within Area as agreed with Recruitment Manager for the wider promotion of GirlGuiding


• Provide assistance to local co-ordinators and regional hub co-ordinators with performance management and conflict resolution as requested

• In conjunction with other staff ensure that a timely review occurs with all new volunteers and their teams post placement in order to review whether their expectations have been met and appropriate ongoing support and development is in place

• Monitor parent and girl feedback and satisfaction and work with other staff and local co-ordinators to ensure continuous improvement

• Maintain an overview of girl and leader satisfaction and work with staff and key volunteers to resolve any barriers to satisfaction


• Provide general administration and co-ordination of resources to assist with the smooth running of the office

• Participate in special projects in specialist or other area as opportunities identified • Delivery of key functions of other office members at times of planned and unplanned leave

Job specific competencies

• Knowledge and understanding of current recruitment practices

• Experience in working with volunteers

• Experience in using the Microsoft suite of products, in particular Word and Outlook

• Attention to detail and accuracy

• Sound judgement and problem-solving skills

• Good level of written and verbal communication and relationship skills

• Strong personal prioritisation and time management skills

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• Act with integrity at all times

• Commitment to customer services excellence

General Competencies

• Leadership qualities – acts professionally; self-starter; risk assessor; good listener

• Judgment – considers long-term impacts of decisions

• Collaboration – staff and members work together in achieving common goals for the benefit of GirlGuiding New Zealand. Demonstrates a strong customer service ethic

• Continuous improvement – supports positive change; actively promotes personal improvement; strives for excellence in all aspects of work

• Environmental awareness and appreciation of potential impacts of trends and legislation pertaining to the area of responsibility

• Relationships - establishes and maintains solid relationships with colleagues

Qualifications and experience

• Minimum of two year’s proven experience in an HR/ recruitment related role

• Experience in working collaboratively with external organisations

• Experience in working with diverse cultural and ethnic groups

• Experience in a not for profit environment would be an advantage

Note: Job purpose, responsibilities and competencies may change over time. Job holders will be notified of any changes. Consultation will take place in the event of any material changes that affect the overall scope, function or possibly size of the job. Jobholder Name & Signature Date Manager Name & Signature Date

Volunteer Recruitment and Services Co-ordinator Auckland Office December 2017 7

Chief Executive Name & Signature Date

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