12 Jan

Software Application Support Jobs Vacancy in Winter International Auckland City

Position
Software Application Support
Company
Winter International
Location
Auckland City AUK
Opening
12 Jan, 2018 9 days ago

Winter International Auckland City urgently required following position for Software Application Support. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Software Application Support Jobs Vacancy in Winter International Auckland City Jobs Details:

Negotiable salary

The Opportunity

Excellent career development opportunity with company with large IT department and latest technologies.

The Role:

You will be required to effectively operate a help desk and to be the first point of contact for our client’s clients on a daily basis. It is a prerequisite to have some accounting knowledge as most applications generally relate back to financials. Knowledge of SQL is desirable.

You will be at ease liaising with clients at any level by telephone. Ability to work closely with an interactive team implementing and supporting enterprise systems for a software vendor is paramount.

Responsibilities include:

  • 1st, 2nd & some 3rd level support for software applications
  • Maintenance of documentation
  • Assisting users until issues are resolved.
  • Escalating and managing application issues until resolved. ​

Desirable Experience and Attributes:
  • Applications support background - 1st, 2nd and ideally 3rd level support.
  • Database and software development knowledge ideally
  • Good troubleshooting skills.
I f you have application support experience and relevant technical skills, we encourage you to complete your application. (Ref: 023203)


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